Dear Amazon

Jan. 9th, 2006 11:29 pm
ghoti_mhic_uait: (Books)
[personal profile] ghoti_mhic_uait
if you dispatched my package on the 9th of January 2006, it's extremely unlikely that it will have arrived on the 7th of January 2006.

See also last year, when my package dispatched in february spectacularly failed to arrive on the 10th of January as promised.

Next time, I'll order from Play.com (which, it turns out, did have my book and would have cost 4.5 less anyway)

yours,
Disgruntled.

ps dear self, next time buy it somewhere else.

Date: 2006-01-10 10:12 am (UTC)
From: [identity profile] nevboo.livejournal.com
I wrote to them to mention that the dispatch dates for three items were wrong and was there any hope of getting vaguely accurate ones (two items are due to be dispatched before they are released and one is due for dispatch 24 Dec 2005 which I doubt. They wrote back and explained that "two items are due to be dispatched before they are released " and they didn't mention the third. I wasn't very impressed.

Date: 2006-01-10 01:40 pm (UTC)
From: [identity profile] sashajwolf.livejournal.com
"two items are due to be dispatched before they are released "

Yes, they do that. With the Harry Potter books, for instance, they despatched them on about the Thursday before they were due to be released, so that they would arrive on the release date.


they didn't mention the third

That is indeed rather unimpressive. Many businesses do work on 24 Dec, though, so the date is not obviously wrong.

Date: 2006-01-10 02:07 pm (UTC)
From: [identity profile] nevboo.livejournal.com
To add to the stupidity of it, one item is due for release in October 2006 but will be dispatched 29 January 2006(!)

There is something funny going on with the program for dispatch dates no doubt.

Date: 2006-01-10 02:18 pm (UTC)
From: [identity profile] sashajwolf.livejournal.com
one item is due for release in October 2006 but will be dispatched 29 January 2006(!)

You're right, that makes no sense at all.

Date: 2006-01-10 03:32 pm (UTC)
From: [identity profile] bopeepsheep.livejournal.com
I had a similarly bizarre date explained to me (on the phone! Amazon do occasionally answer, although they don't like you to find the number in the first place) as 'the date the computer defaults to if it can't find out a real date or something hiccups in the order process'. This is a constant date, unchanging for about nine months, and they eventually change it when they get to it. Could be that 29/1/06 is the current default date, since I have two items also showing that (due for release in Feb and March respectively)?

Date: 2006-01-10 05:53 pm (UTC)
From: [identity profile] nevboo.livejournal.com
That would make sense

Date: 2006-01-10 02:09 pm (UTC)
From: (Anonymous)
and 1254 December is only obviously wrong as it says that now, when the item has not been sent. It can't be due to be dispatched in the past like that.

Date: 2006-01-10 02:11 pm (UTC)
From: [identity profile] nevboo.livejournal.com
sorry about that, I meant 24 Dec. And that was nevboo, I just forogt to login

Date: 2006-01-10 02:19 pm (UTC)
From: [identity profile] sashajwolf.livejournal.com
No problem. I see what you mean about the date being in the past.

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